If you have a question for us, have a look at the list below to see if we have already answered it. If we haven’t, type your question in the box below and we’ll try to answer it for you and add it to the list.
General Questions:
-
I seem to have stopped receiving messages on my phone
-
How do I log in to the ZygoHubs web site?
-
I’m going on holiday and don’t want to receive messages on my phone.
-
Why did I receive “ping” from my ZygoHub?
-
Can I use my ZygoHub when I’m abroad?
-
I have a large group of people that I’m trying to organise: can I use a ZygoHub?
-
How many members can I have in my ZygoHub?
-
Why does it say ‘Unread by x’ next to a message just after I have sent it from the web?
-
Why did I receive a message telling me it was not possible to deliver my invite?
-
When I try to create a group I get a message telling me the promotional code is not valid
-
Why do I get “Your message has been sent but was shortened to add your nickname.”
-
Why do I sometimes see messages from Zygo at the end of group messages?
-
Can I send a text to selected people in the group?
-
Do I pay for your ‘credits’ plus text messaging fees from my carrier in the US, or do I just pay your credits?
-
If I have a network of 20 people, does my mobile provider charge me for the one text I send to the Zygo number, or for each individual in the group?